The disc tray won't open if an internet streaming service (such as a Netflix® video) is playing. The sound quality is quite acceptable. The disc player will not turn on or has no power. When I turn on the TV with the TV remote, the Sony turns on and outputs the TV's sound (in 5.1 surround when it's available). i brought it dec 2015 so now out of warranty and low and behold im now getting various problems. Try plugging the power cord into a different electrical outlet. Unplug the AC power cord from the wall outlet, and then plug it back in. The first problem, we use surround sound with normal tv programs. Be among the first to get the latest Also, make sure nothing is blocking the infrared (IR) sensor on the player. Check the product manual for the exact location of the button. I had to experiment with the connections and settings to get the Sony to communicate properly with the TV, but it's working nicely now. Troubleshooting. However, recently the rear speakers have been cutting out intermittently. There is an error message displayed and discs will no longer play. Sony Support BDV-N5200W. No Sound When a Blu-ray Disc Player Is Connected to the TV. If the player is connected to the TV via HDMI® cable, disconnect the HDMI from the player and press the power button again on the unit. Sony Support Blu-ray Home Theater Systems BDV-N5200W Blu-ray Home Cinema System with Bluetooth / Included components may vary by country or region of purchase: SS-WSB128 , SS-CTB127 , SS-TSB137 , RM-ADP118 , RM-ADP120 , RM-ADP117 , SS-TSB142 We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Can Dual Discs be played on the Blu-ray Disc player? Our site is not optimized for your current browser. Hi, I bought a BDV-N5200W last October from AO.com and up to now I've been very happy with it. The disc player will not turn on or has no power. Blu-ray Home Theater ... turn off the Bluetooth® function on the following Apple® iOS® device and then turn it back on: iPhone® mobile device iPad® mobile digital device iPod® portable player Make sure to install. Follow these instructions to open the disc tray and remove the disc. Make sure the power cord is securely connected to the player and plugged into a working electrical outlet. The best of what Sony has to offer on iOS or Android. Sony Support Blu-ray Home Theater Systems BDV-N5200W Blu-ray Disc™ DVD Home Theatre System / Included components may vary by country or region of purchase: SS-WSB128 , SS-CTB127 , SS-TSB137 , RM-ADP118 , RM-ADP120 , RM-ADP117 , SS-TSB142 Follow these instructions to open the disc tray and remove the disc. Turn … The TV remote controls the volume just fine. ... BDV-N5200W - Unit not responding while viewing Amazon movies ... You might as well bang your head against a brick wall when dealing with Sony Support, they won't ever acknowledge a fault exists and therefore we could be waiting for ever more. If possible, try a different high speed HDMI cable. NOTE: If the player turns on by pressing the POWER button on the front, but not with the remote control, then the batteries in the remote control may need to be replaced. I have recently purchased BDV N5200W and having few issues, the biggest one is that I can't do Screen Mirror of my Laptop with Home theater as the connection fails to establish. Go to Product Repair. Applicable Products and Categories of This Article. There's No Picture from a Blu-ray Disc Player and the TV Screen Is Completely Black or Flashes, All Mobile, Tablets & Smart Devices products. BDV-N5200W. The TV has all Bravia Sync options turned on and speaker output set to 'Audio System'. i brought it dec 2015 so now out of warranty and low and behold im now getting various problems. Our site is not optimized for your current browser. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. i brought it dec 2015 so now out of warranty and low and behold im now getting various problems. Try plugging the power cord into a different electrical outlet. If the issue is still unresolved, service may be required. Leave the device unplugged for 30 seconds. bdv-n5200w Blu-ray Home Theater System with Bluetooth / Included components may vary by country or region of purchase: SS-WSB128 , SS-CTB127 , SS-TSB137 , RM-ADP118 , RM-ADP120 , RM-ADP117 , … The best of what Sony has to offer on iOS or Android. The latest in a long row of issues I have with it is that when I use a hdmi input on my TV, the receiver automatically goes to its TV input, which is all well and good. A newer version of your browser may be available. My Blu-ray Player Stops Responding and Can't Play a Disc. To get the full experience on Sony.com, please change your settings to allow JavaScript. Hello, I'm debating buying one or other of the above to replace a Panasonic BT230 home cinema system that has given up the ghost. Turn on suggestions. Get the detailed list of (technical) specifications for the Sony BDV-N5200W Sony Pictures The hub for your favourite movies and TV shows. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Sony news in your inbox. Unplug the power cord or AC adapter. The Blu-ray Disc player tray won't open or eject the disc. Be among the first to get the latest Regular Price $899.00 Special Price $625.00. SKU. Go to Product Repair. Once the unit is on, turn off the Control for HDMI from the System Settings menu. Explora el producto Home Cinema con Blu-ray de Sony y averigua todas las características de su colección de Sistemas de teatro en casa. Turn off your device. Sony-BDV-N5200W-RegionFree. The Blu-ray Disc player does not accept the disc or keeps ejecting discs. Out of stock. The first problem, we use surround sound with normal tv programs. The disc tray will not open, eject a disc or close. If the issue still occurs, repair may be required. The receiver has HDMI control on, ARC set to 'Auto' and HDMI Input to HDMI. A newer version of your browser may be available. Colección de Sistemas de teatro en casa wall outlet, and then it... ( IR ) sensor on the player and plugged into a different high HDMI! Input to HDMI a Blu-ray disc player will not turn on or has no power possible, try a high... And TV shows power cord into a different electrical outlet can Dual discs be played on the player teatro! 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