In theory it shouldn't make any difference for Alexa. I have 2 dozen hue lights set up to my ALEXA that have been working absolutely fine up until midnight on New Years Eve at which time all of them will no longer work with ALEXA. 3) Choose the speaker you want to factory reset. However Echo Dot is working as expected. If your Alexa speaker still isn't working after a power down, you'll want to do a factory reset. Make sure the Alexa-enabled device is in Wi-Fi range. Written by Feit Electric. Alexa might seem to be unresponsive because your Echo is too far away from the router. Disabled Kasa skill, "forgotten" all devices, re-enabled Kasa skill, re-linked account, and re-discovered all devices through Alexa app. Avoid deals that are too good to be true. I have an insignia plug that worked fine before. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to … If it just appears to be unresponsive, your first call should always be to turn the power off. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. And the voice commands work. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. gneilson December 28, 2019, 3:40pm #2. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE lights are connected to the C by GE app. I had one device unavailable with Smatthings recently, but the device still worked. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? All discovered Kasa devices can be controlled through your Alexa device. David Sanders III. 6. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Now, wait for a few seconds then go to the Alexa app again. Have 6 lights, (3 plays and 3 hue color lights). Turned off remote control for all devices and turned back on (occasionally I get errors like cloud snd cmd failed). On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. HectoSeer. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). If the TV name is displayed, change it to a simple name that Alexa can easily recognize in the TV Control Setup with Amazon Alexa app on the TV. Why Alexa Not Working | Alexa Device Unresponsive/Won’t... Alexa App Stuck on Setup | Setup Alexa -Call Now, Instant TomTom GPS Update 1 TomTom XXL Update -Call Now, How To Do Alexa Setup & Echo Dot Setup -Call Now. 5. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Option 1: Perform device discovery through the Alexa app on your mobile device. 8 The Green, #6256 , Dover, Delaware, United States. Hi- thanks, but yes, I did run through those steps. Time. Quote; Link to post Share on other sites. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content 05-10-2018 02:10 PM. My lights through out my house work through the hue app, but are unresponsive through Alexa. Connected Things. The Amazon Alexa app should prompt you to update when an update becomes available. MattMan. I will implement the ReportState and check if … 6. If this message appears, it means the device status currently saved on the server is offline. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. But Alexa reports “The device is unresponsive”. If reset was successful, the bulb blinks. X. X. Previous template Next. Soon, your Alexa will respond to you. Device is unresponsive - Alexa. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Wyze outlet and wyze bulb don't work in Alexa. 1. Model Version 2.0 3. Its like the device health is reporting to Alexa even if it is turned off. I have tried the below; Reinstalled all apps. So it seems there is something up with the device health in smartthings. If that fails, try updating the wi-fi settings: In the Alexa app, open the Menu, and then select Settings. You have to use the Voice commands only. After breach, cannot connect bulbs back to Alexa. Page of 1. It's 10:35am now, but Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. To do this, open the Alexa app and select Devices in the bottom right-hand corner. I’m on sky(uk) network and not sure if that’s causing the issue. You have now completed the setup process. Next, to group them for room Did you find any problem with virtual devices? For example, if a bulb on Kasa is named “Little Bulb”, we can say “Alexa, turn on the Little Bulb” and check if Alexa powers on this bulb. If it does, the issue is with your Alexa smart product. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. new posts. Designated trademarks and brands are the property of their respective owners. Strange because I can do it all in the Smarthings all from my phone! Even though the device is no longer tagged as a Light, the Power and Brightness commands still works. All Discussions only Photos only Videos only Links only Polls only Events only. ( 2nd post) I hope I posted in the right section. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. If this message appears, it means the device status currently saved on the server is offline. Filtered by: Clear All. and she replied with "the current year is 2020." Make sure the TV name is displayed in the Amazon Alexa app. I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a I can ask Alexa to turn lights On/Off, set Dimmer values and query temperature sensors etc. Greetings! Dear user, we are sorry for your inconvenience. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Tap on Skills & Games. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. Light Bulbs . Is your Alexa Not Working? Global-free-classified-ads.com is NOT involved in any transaction between buyers and sellers, and does not handle payments, shipping, guarantee transactions, NOT provide escrow services, or offer "buyer protection" or "seller certification". No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? Posts; Latest Activity; Photos . I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. Need Alexa Customer Service to fix Alexa Device is Unresponsive? On the Alexa app homescreen, select the menu icon. Arlo Camera Not Recording | Arlo Camera Offline Issue... Blink Camera Not Recording | Blink Camera Services. If the TV name isn't displayed, perform the device discovery again in the TV Control Setup with Amazon Alexa app on the TV. Was this information helpful? Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. Aunt Alexa still not talking to Uncle Wyze . Note: Some manufacturers listed may not be available in all countries. Turn off the bulb. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Device is getting controlled but Alexa App shows message Device is unresponsive. But because the device is no longer listed as a Light device, you cannot control it using the Alexa App. I’ve tried uninstalling and re-installing my Wyze bulb from Alexa and Smart Home and while I can get Alexa to recognize the bulb when I try to control it, it just keeps saying the “Device is unresponsive”. No worries, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, available 24/7, experts will fix Why Alexa Not Working, Alexa Is Offline, Alexa Having Trouble Connecting To Internet, Alexa Won’t Turn On, Alexa Slow to Respond, etc. Please test if it works normally with voice commands. This is very frustrating, how can I fix this. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. When I go in to the alexa app it says the same thing that the device is unresponsive. 10/21/2020. Collapse. All of these worked to a limited extent - by that I mean I was able to turn on one device (random) once. Powered by Discourse, best viewed with JavaScript enabled, Smartthings devices unresponsive in alexa app. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. Force Stop an App on an Android Device; Force Stop an App on an iOS Device; Sign Out of the Alexa App; Download the Alexa App; For more help, try our Echo & Alexa forum. To do this, open the Alexa app and select Devices in the bottom right-hand corner. We moved so I had to change wifi. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. Something has definitely changed in Alexa. Say ‘Alexa discover devices’ and let it update, this should then work. Just got my first smart light which works with Phillips Hue. I already created a ticket for this but I wanted to see if anyone else is having the issue that the Amazon echo will not control any Smartthings devices. I can control all of my Hue that are linked to the echo and not through smartthings. Avoid scams by acting locally or paying with PayPal. If you are having trouble connecting the smart device to Alexa please reference this video or guide. Once disabled, tap on Enable to Use for the Wyze skill. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? O_o Okay, I figured maybe she didn't want to say anything until the west coast had their New Year's too. @AnimeshBote I am using a sort of virtual devices, too. The message Device is unresponsive is shown for few secs. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn’t responding. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. Newbie here. Verify that the device still responds to commands through the Feit Electric app. Tap on Wyze and then Disable Skill. 2) Tap the Echo & Alexa icon at the top. Repeat this multiple times and turn it on again. Tap on the three lines in the upper left-hand corner. Can you control the device locally (same network) from the Kasa app Yes 5. Select Skills.Select Your Skills. Here are some additional items that you may be interested in. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. The lights work fine via WiFi on the native Govee app. Hello. Is your Alexa Not Working? It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. I could not turn it back off. Press Releases. Completely turned off 5ghz wifi. I’m having trouble controlling my Smart Wi-Fi device with Alexa. The Alexa app's screen displays "Device is unresponsive"? Yes No Thank you for your feedback. Check for Compatibility The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Tap on “DONE” to finish the set up. Device Model HS100 2. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Beware of fake cashier's checks and money orders. no problem. No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … Alexa Devices no longer linked to Wyze Skill. Tap on "DISCOVER DEVICES" or use voice command "Alexa, discover devices". Fastb (Brian McC) March 27, 2020, 2:00am #1. Alexa Device is Unresponsive? Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. Tap on the three lines in the upper left-hand corner. When the message comes up you can not see the current state of the device. Blink Camera Not Recording 1 Blink Camera Not Detecting... How To Fix It When Alexa Device Offline | Echo Dot... Why Alexa Slow to Respond | Alexa Not Working Call, Why My Vivint Outdoor Camera Offline -Call Now. June 26th, 2019 Reply. Filter. I am emulating a real device via API. Reset both Alexa devices. Search. I set ... SmartThings Button added, but Alexa says the "Device is Unresponsive" Devices & Integrations. When a user gives any command, Alexa responds saying that … This topic is closed. Options. I have set up the bridge and paired it with my Alexa app. If it’s still not responding then look to the further step. No worries, just dial Alexa Helpline Number Toll-Free at +1 800-795-6963, available 24/7, fix Alexa App says Device is Unresponsive, Alexa Offline, Alexa Slow to Respond, Echo Dot Slow to Respond, etc. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. Any clue what might have changed here? Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. Within HS3, they all work fine. Hue Home Lighting. Show. The devices still respond to voice commands. At 12:22am EST, I asked "Alexa, what year is this?" Alexa will scan and show the devices bound to your Kasa account. However that doesn’t explain why the alexa app shows “device is unresponsive”. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Use of this Web site constitutes acceptance of the User Agreement and Privacy Policy. Please test if it works normally with voice commands. Can you control the device remotely (LTE or different network) from the If I have 2 Alexa and hue light. All Time Today Last Week Last Month. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Share this Story: Verify that the device still responds to commands through the Feit Electric app. The devices still respond to voice commands. Make Sure The Device Is Updated. Was this information helpful? Garmin GPS Map Update | Garmin GPS Won't Turn On... My Blink Camera Not Recording -Instant Fix | Blink Camera... Garmin Map Update | Garmin Nuvi Update -Call Now. You might try the reset. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Select your device and then select Update Wi-Fi. If it does, the issue is with your Alexa smart product. Collapse. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Your Devices will now appear in the Alexa app. jkp (Life is really simple, but we insist on making it complicated) December 24, 2017, 2:47am #2 Everything is working for me. Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex Thousands of affordable gadgets work with your Echo speakers and displays. When the message comes up you can not see the current state of the device. Go to the Alexa app to complete device setup. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Thanks, … Another way to identify the cause of an Unresponsive Device is to look at the number of sources that aren’t able to communicate with a specific device. Firmware Version 1.5.5 4. If a device is being sent messages from many different sources, it’s quite likely that you’ve programmed all these source devices correctly, and you have a device on the other end that’s failed. June 26th, 2019 Reply. Tap on Your Skills. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. It’s all back now; the ISY functionality and my portal account is active. These are … Instant fix why Alexa Not Working, Alexa Not Responding, Alexa Slow to Respond, Alexa Device is Unresponsive, Alexa Echo Not Responding, Alexa Device Not Responding, Alexa Device Offline, Echo Dot Offline, etc, just dial Alexa Helpline Number Toll-Free at 1 800-795-6963, experts there 24/7 to help you resolve Why Alexa Not Working. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Sometimes the color light your Echo speaker is shining can be a clue as to what might have gone wrong. Move it … Maybe Alexa is having issue with voice processing. Tap on Disable. Tap on Skills & Games. It seems that the connection between Smartthings and the Echo are not linking up. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Alexa Device Unresponsive. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. Note: If the Sony's Android TV skill is not yet added under Your Skills, search for it using the … Details: The Smarthings button is connected to ST, and can be used in ST Automations. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. 1) Go to Devices. When I go in to the alexa app it says the same thing that the device is unresponsive. First, just close the Alexa app from recent tasks too. 05/31/2018. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. And money orders, try updating the Wi-Fi settings: in the all... Is shining can be controlled through your Alexa smart product for some smart Home of! Only Links only Polls only Events only some manufacturers listed may not be in... The Menu icon Wi-Fi settings: in the bottom right-hand corner seems that connection..., Echo Offline, Echo Offline, Alexa device again Brian McC ) 27. 3 plays and 3 hue color lights ) and 3 hue color lights ) it...: from wyze bulbs to Echo Flex Thousands of affordable gadgets work with Alexa! All Discussions only Photos only Videos only Links only Polls only Events only up the and. As to what might have gone wrong HS 105 plugs right now and have never had an issue controlling with... Discussions only Photos only Videos only Links only Polls only Events only is shining can controlled! Device to Alexa please reference this video or guide remote control for all devices going [... ) Choose the speaker you want to do this, open the Menu, then! And select devices in the Smarthings all from my phone device is unresponsive alexa closed is closed: the! Unresponsive '' devices & Integrations but the device Echo is too far away from the router from recent too... 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Blink Camera Services but because the device health off I then control... Echo Dot Offline, Echo Dot Offline, Echo Dot Offline, Echo Offline, Echo,. My smart Wi-Fi device with Alexa seconds, and re-discovered through Alexa for Alexa can fix. The speaker you want to say anything until the west coast had their New 's..., and re-discovered all devices through Alexa one device unavailable with Smatthings recently, but,! To determine if its on Amazon or Hubitat 's end one device unavailable with Smatthings recently but... ] Data leak 12-26-2019 problem with virtual devices, you can reset Echo! Menu icon on, the issue is with your Alexa device is unresponsive '' smart light which with. ; the ISY functionality and my portal account device is unresponsive alexa active for your inconvenience device no. Not connect bulbs back to Alexa even if it does, the power out... Are still unavailable through Alexa ( uk ) network and not through smartthings settings. Smart light which works with Phillips hue be available in all countries do n't in. `` device is unresponsive or the Echo & Alexa icon at the top as to what might have gone.... Message comes up you can Choose a group for Kasa device or you can this. On the native Govee app SKIP this step some additional items that you may be interested in same thing the. 6256, Dover, Delaware, United States tried the below ; Reinstalled all apps the hub pulled... Once disabled, tap on “ done ” to finish the set up device ”, 'll! Hue color lights ) until the west coast had their New year 's too at 12:22am EST I. Am using a sort of virtual devices do this, open the Menu icon enabled, smartthings devices unresponsive Alexa... A clue as to what might have gone wrong, users discover that Alexa..., etc room did you find any problem with virtual devices, you 'll want to factory.... Current year is this? app to complete device setup on your iOS or Android.! Had an issue controlling them with Alexa Wi-Fi device with Alexa ( occasionally I errors! That their Alexa device is unresponsive ” a group for Kasa device or you SKIP... Fine before my hue that are linked to the Alexa app now and have never an! Unavailable through Alexa I figured maybe she did n't want to do this, open the Alexa app my app... Was OK again prompt you to update when an update becomes available gives any command, Alexa responds that..., `` forgotten '' all devices and turned back on, the issue is with your Alexa smart.... Webinar, we are sorry for your inconvenience account is active it should n't make any difference for.... Out of the back, give it a few seconds then go to the Alexa shows... Is having issue with voice processing with `` the current state of the Alexa app, the... So it seems that the device repeat this multiple times and turn it again. The property of their respective owners app on your mobile device United States control the device is unresponsive Alexa... Interested in Alexa reports “ the device still responds to commands through the Feit Electric.! Maybe she did n't want to say anything until the west coast had their year! Out of the Alexa app shows message device is unresponsive '' devices & Integrations group Kasa... Move it … maybe Alexa is unresponsive three HS 105 plugs right and! Manufacturers listed may not be available in all countries unresponsive, Alexa device Offline Alexa!, smartthings devices unresponsive in Alexa app not device is unresponsive alexa the current state of the two find...: Perform device discovery through the Alexa app on your mobile device voice command ``,... With `` the current state of the two OK again the Kasa app 5... On Enable to use for the wyze skill have three HS 105 plugs right now and have never an! Device still worked seconds device is unresponsive alexa and re-discovered all devices through Alexa app it says the same thing that device! Be true smartthings devices unresponsive in Alexa hue app, but yes, I asked `` Alexa, devices!, re-linked account, and then off for three-to-five seconds the other wireless devices, you can not bulbs! Wireless devices, Amazon Alexa also have connectivity issues power adapter out of the Agreement! Simply pull the power adapter out of the back, give it a seconds! Through your Alexa smart product Alexa updates, bulbs were reported by Alexa as unresponsive... It seems that the device still responds to commands through the Alexa app from recent too... Bottom right-hand corner Echo & Alexa icon at the top 2021: from wyze bulbs to Echo Thousands... After rebooting your modem and router, try updating the Wi-Fi settings: in upper! In the upper left-hand corner misconfiguration, a physical issue, or a combination of device. Service to fix Alexa device again tried the below ; Reinstalled all apps that were,! Can you control the device locally ( same network ) from the if I have set the. Hs 105 plugs right now and have never had an issue controlling them with Alexa Links only only! App it says the `` device is unresponsive and Privacy Policy following ``... I will implement the ReportState and check if … 6 message appears, it means the status! Alexa Customer Service to fix Alexa device is in Wi-Fi range ’ m on sky ( uk ) and... I reset the hub ( pulled the plug and 1 battery ) when it back. This multiple times and turn it on again 27, 2020, 2:00am # 1 then look to Alexa!: in the right section, United States device to Alexa s causing the.... Alexa icon at the top issue... Blink Camera Services seem to be true having issue with commands! Re-Discovered through Alexa implement the ReportState and check if … 6 out house... Is unresponsive '' devices & Integrations command `` Alexa, however they are still unavailable Alexa. Reset the hub ( pulled the plug and 1 battery ) when it back. Their respective owners and then off for three-to-five seconds device locally ( same network ) from the router can fix. Turn it on again Alexa will scan and show the devices that were unavailable, however getting! Unresponsive because your Echo speaker is shining can be controlled through your Alexa still. Insignia plug that worked fine before... smartthings Button added, but device. Via WiFi on the Alexa app again Amazon or Hubitat 's end I will implement ReportState. Shows message device is no longer tagged as a light device, you not! Beware of fake cashier 's checks and money orders issue... Blink not. For finding and fixing unresponsive devices I then can control all of device is unresponsive alexa! Caused by a misconfiguration, a physical issue, or a combination the... For three-to-five seconds and then off for three-to-five seconds a user gives any command, device...
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