Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices-> Lights-> Hue Light (Philips). After 38 years I closed my restaurant and took my Philips Hue Light Strip to my log cabin. Can I Use Other App To Control Light Bulbs? Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. It mainly concerns about how is your setup and how much light bulbs you have got. My internet has been working fine; I've unplugged the Hug Philips dock from the internet and reconnected it and reset up the entire app... Also, have deleted the app and reset it that way. A smart home gadget addict and also enjoys the odd bit of DIY, Join for Hue Inspiration, Latest News & Great Deals. When you start using cloud-based services, of course, things will be slower, but how much slower depends on your internet connection, the servers themselves, how busy they are, what sequence of steps they’re going through when talking to the Hue system, and so on. save. It’s the only thing that worked for me. How do we get help from hues , would be helpful if they had chat. You can do this via settings and adding the serial number there. The answer to this question is also simple. Starter kit plus two white lights. When adding your Hue lights they may not be reachable by the bridge as they are too far away, however once added they can sometimes work fine. All unreachable. Power on your hue bridge and connect it to the Ethernet port of any Deco using an Ethernet cable, then press the Pair button. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. Hello so I just got the hue starter pack yesterday and connected them to Siri and my google home but for some reason my lights say unreachable on the google, Siri and the hue app. Even though it shows the delete box, when I click on it nothing happens. Now all 3 lightbulbs are unreachable. If with the bulb closer to the bridge it still cannot be found then you can add the bulb by manually entering the serial number via the Hue app. 3. This makes it easy to get a feel for how smart lights work (and just how handy they really are!) There are different channels to try, so if the first choice doesn’t work then try another channel range. Too far away from other Hue bulbs – If you have quite a few Hue bulbs in your home and all are working fine except some new additions then they could be too far from the bridge or other Hue bulbs. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. It took a 20 foot ladder and some professional help to double tape the strip to the very highest point of the great room and now after installing the latest upgrade to my app the light strip is unreachable. I can tell google or Siri to turn them on and they will turn on just one and … How To Connect The Hue Bridge. While the Philips Hue smart lights are some of the most reliable and most intuitive we've had the pleasure of using, there might well be occasions when you need to reset them. Activate scenes or groups for both motion and non-motion events. In fact, the entire Hue Entertainment feature is incompatible with third-party lights. Wait two minutes while your Hue system starts back up. There could be many reasons for lights not being able to connect with the app. I have tried all that is suggested and the lights are found, but when I switch off the lights or change to other scenes, the same 2 lights become unreachable again! Have tried to change channel, have tried to force-close-hue-app, have turned on and ofh the lightbulds at the main. In French, the message displayed by the App, for the Lights and accessories, is "impossible d'établir le lien". Hue Lights Unreachable? Your Philips Hue system will work when you are not connected to your home network, but because the information has to go from your phone, to the Internet, back to your home network, and finally to your Hue bridge which controls the lights, the response times are noticeable. If found just assign it to your room again and it should work as intended. Can I Use Other App to Control Light bulbs you have got log. And just how handy they really are! help from hues, would be helpful if had. 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