I have over 20 bulbs and have never had this happen. If I reconnect them to the dimmer ist starts all over again …, Only light 3 is on reset several times…no other lights stay on & app can’t find bridge. 5. Go to settings, c. Tap on light setup. Long story short, I have been dealing with Philips about a Hue bridge not being able to connect to my phone app to complete the setup of my lights. I had a perfectly fine working lightstrip plus, added an extension ONLY CUTTING AT THE END OF THE EXTENSION (in the proper area), NOT THE ORIGINAL LIGHTSTRIP, and now the base light won’t turn off via the app. No avail. Some colours are ok and it seems to be intermittent but it is getting worse. Also, make sure that Alexa can easily understand the group name that you have assigned for your Philips Hue. Hello , just purchased several new bulbs for my hue and homes. Look for the lights that you are unable to control and thus click on the “info option.”. Just installed a lightstrip +1 and the latest bridge so I can swith the under cabinet lights on and off via voice commands. Alexa voice command doesn’t work with the lantern strip and I can only turn them off by the switch. For example, you probably aren't going to … My daughter has a strip that was shortened (and cut in the correct zone) The middle light is the only one that will change colors while the outside two just stay lit brightly lit white. I also bought another “starter pack” with another Google mini and a Philips Hue bulb. Disable and re-enable the Philips Hue skill using your Alexa app. Setting up your home lighting with the Philips Hue Bluetooth option could not be any easier, making it an obvious choice for people who just want to set it up and not have to worry about much else. Help!! Go ahead and press the connect button on the bridge and that should get you connected. This site is owned and operated by Kevin Noyes. Verdict. As soon as I unplug it, even when turned on it turns off. All my lights turn on and off manually and using the Hue app. I was so excited for Philips Hue, but I guess I’ll be taking everything back for a refund, and then try to find something that actually works. Open the Philips Hue app, b. Light A, as seen in the diagram above, means the bridge is receiving power. Hue Zero help. Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs. You can go do this for all of the Hue lights in your starter kit or go wild because you can add up to 50 hue lights and accessories to your bridge from there. The fact of the matter is that most technology these days has its hiccups and occasionally fails. Basically, you’ll either need to check your dimmer switch for any defects, pick up the aforementioned dimmer switch or replace the Hue bulb. The only Philips hue features that require internet are using hue away from home using geofencing. Go ahead and press the connect button on the bridge and that should get you connected. Asked Alexa, ‘ok’ but didnt come on. This has gone beyond frustrating at this point. Check whether the speaker is already connected with another Bluetooth-enabled device. In the Philips Hue Bluetooth app, go to settings, manage lights, and in the specific light, you will be able to reset the light or delete it from the app. Therefore I do not want to use any scene/routine that is timer related. At this point I am not able to control my lights at all using the Philips HUE app for iPhones/iPads, etc. The Hue Bridge requires that your router supports UPnP (Universal Plug and Play). Hello. Since I set it up as a hallway, I deleted the other light thinking I could use it for a different room. Restart both the Philips Hue bridge and the Echo. Why have they stopped turning on with the group voice command? 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